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Monitoring, Evaluation
and Learning
Understanding
levels of performance is crucial for learning and improvement. Performance measurement
also influences behaviour – people
behave differently when they know their performance will be measured. Our approach
focuses on learning rather than finding faults.
In
this regard we offer an ongoing service, where we quarterly assess/monitor progress
and annually evaluate impact. After the annual evaluation, we facilitate a reflection,
learning and re-focussing workshop. Participants learn from mistakes, from each
other and optionally also from other similar organisations, providing a stronger
foundation for future success rates. The information form this process also informs
the leadership in their LED governance role. Efficiency
and effectiveness of learning improves with economy of scale, for example a synchronised
process for a District Municipality
and all its Local
Municipalities. Duration:
Ongoing cycle of quarterly monitoring events and annual evaluation & learning
events. | 
